Netflow
Refund Policy

Our Refund Policy

Cancelations must be made in writing per email or regular mail. A EUR 50 processing fee will be held for cancellations made before March 19, 2011. From March 19 - March 31, 2011 the cancelation fee will be 30 percent of the total workshop payment. After March, 2011 no refunds will be made. A failure to show up on the day of the workshop will also result in no refund. Substitute participants can be made at any time for no additional fee.

All prices have an additional 19 percent value added tax.

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